How Can We Help You?
How Can We Help You?
Logos FAQs.
How long does it take to design a logo?
It takes us approximately 2 to 5 days to design a logo, depending on the intricacy of the company or brand that we’re dealing with.
How many logos can you design for me?
We will design 3 logos for you at the given price, from which you may select the best one.
Can I request changes to the logo?
Depending on the package you choose, you will have 3 revisions, in which we will amend or completely change the logo, if further changes are required this will come at a cost.
What if I don’t like the first set of logos at all?
Once again, it will depend on the package you have chosen, as maximum effort is placed in designing high-quality logos.
What do I receive exactly?
You will receive a high-quality logo, which includes the rights to place it on your website in all formats.
Who owns the copyright?
Once your logo is designed and provided to you, you will own the copyright.
How much does it cost to make a logo?
Please check our pricing section for logos.
Is there a package for making more than one logo?
We have one standard package, but if more is required we can discuss this further.
SEO FAQs.
What is SEO?
Search Engine Optimization to be exact, is the design and reconstruction of a website’s content in a way that is favourable to search engines, thus improving ranks on Google and other search engines.
Why is SEO important?
The main reason, why companies spend thousands of dollars/pounds on web design, is so that potential clients on the world-wide web can be attracted through the company’s website. Most of these potential clients are found on the first page of search engines. This is where SEO comes in. SEO battles with your competitors to get your company in the highest place in Google and other search engines.
Does traffic affect rankings?
Not at all. Traffic has absolutely no impact on your rankings.
Why does SEO take a while before you see the benefits?
Apart from getting your website approved by Google, SEO services are constantly adjusting to the fast-paced movement in technology. Furthermore, there is an ongoing battle with competitors.
What are the most important Google ranking factors?
The 3 most important factors regarding your website’s rank on Google are:
- Speed – Your website should have a relatively high loading speed.
- Security – Your website needs to have an SSL installed.
- Responsive – Your website needs to adjust to mobile devices as well.
What are SEO best practices?
The key player in SEO development is the use of keywords in critical areas of your website. The focus keyword should be used in the initial stages of the development of any website.
What is “on-page SEO”?
On-page SEO refers to the focus on individual pages being ranked higher in search engines, instead of the full website.
Why are keywords important?
Keywords Basically, the positive part of a magnetic used to attract the opposite side of the magnet is your customers. Without keywords, there would be no link between a website and a person searching for a particular thing.
How do I write a SEO-friendly copy?
As mentioned above, the use of keywords is very important, but where to place them can be tricky.
Why is the speed at which a site loads important?
It could be that extra second that a site loads that causes your customer to become impatient and leave your site. Hence, site speed is important in a time where people are always on the move and need things in real-time.
What is “off-page SEO”?
This refers to the effort and techniques used to boost your ranking outside your website, using external services.
What is link-building?
This is a useful technique used to improve your Google ranking, by getting other websites to promote your website’s link.
Why are backlinks important?
Backlinks are important as it allows for very quick indexing. Indexing is sped up as backlinks allow crawlers to find your website faster.
Will Google Ads (PPC) help my SEO?
Not necessarily, but it will help in attracting clients, indirectly doing the job of SEO.
Which is better, SEO or PPC?
PPC can cause you to see results immediately, but at high costs. Whereas SEO will take a long time before seeing any results but will last for a very long time without extra costs.
Does social media affect SEO?
Social Media will not directly increase Google rankings, but it will generate more traffic, which is actually the main aim of SEO.
Does duplicate content affect SEO?
When google identifies duplicate content, they filter it out as it is unnecessary, but will not penalize you for it.
What is a crawl error?
A crawl error refers to the failed attempt by a search engine to find a page of a website.
Do 404 errors hurt SEO?
No, not really, but it’d be best to get them fixed, for you might miss out on some benefits.
Do redirects affect SEO?
The incorrect usage of redirects could cause your rank to drop.
Is HTTPS good for SEO?
Definitely. A secure website will help to maintain a good impression with google, therefore maintain good ranks.
Why isn’t my site being indexed?
This problem is generally experienced by new websites, who have not created an account with Google Webmaster Tools
What is a Google Penalty?
When Google’s algorithms or webspam team identifies an issue with your site, they cause your ranking to drop tremendously.
Website design FAQs.
I already have a website, but I want a new design. Can you help with this?
Yes, we can, provided you have the necessary login details. We have experience with several web design platforms.
What is the cost of building a website?
Depending on the type of website (standard or e-commerce), as well as the number of pages you require, please check our web development prices section.
Are there any hidden costs?
There are absolutely no hidden costs. We indicate during a consultation and by email the once-off payment for the website package and the recurring costs yearly for hosting and email if required.
Do you outsource overseas?
Depending on the demand, we often outsource projects to companies overseas. We put you in touch directly with our developers on our chat system if you want to contact them.
What is a domain name and how do I get one?
A domain name is a unique name given to your website so that it may be identified on the World Wide Web.
Do I need to register my domain name?
Yes, without the domain name, your website can not be found. You can register your domain yourself, or once you choose the package with us we will happily register the domain name you choose, as long as it is available.
Can you help my website show up in Google search?
Yes, most definitely. This is what is known as SEO, a service which we are well renowned for.
How do I get an email for my domain with a web hosting package?
Once you sign up for hosting you can get an email address with any email/hosting service provider, we are happy to point you in the right direction or do this on your behalf.
How long will it take for my web hosting account to be set up?
Almost instantaneously.
Do I need special tools or skills to use a content management system?
If you need instructions to update your website we can provide an instructions manual, however, we can update and maintain the website for you at an additional cost.
Can you build e-commerce websites?
Yes, we can. We have built many of these types of websites for clients in the past.
What is web hosting?
In basic terms, web hosting refers to the use of a company to allow your website to have a place on the internet. In other words, web hosting gives your website a place to live.
Flyers FAQs.
What is the process of designing a flyer?
Once you send us your requirements and we understand what your business is about, we will begin the design and development phase, where after you will receive the first design proof.
How long does it take to receive a design proof?
Anywhere from 3 to 5 days depending on the intricacies of the design.
How long does printing take?
We do not provide printing but the design, however, if you want us to print we can handle this process at an additional cost.
I don’t have a logo. Can you design one for me?
Yes, of course. Our company takes pride in designing high-quality logos.
Can my company’s logo be used on the flyers?
Yes, that can be done.
The flyers I received do not match the proof that you sent me. The color is lighter/darker. Why is that?
The reason for this can be due to the effect of electronic lighting, as opposed to natural lighting after printing. This can be inevitable.
Social Media Management FAQs.
How does Social Media Management work?
This refers to the management of social media platforms by an individual or a group, by which they upload, edit or delete content, as well as reply to comments.
Do you post all my content on social media?
Yes, we do, depending on the package you choose.
What platforms do you manage?
We manage instagram, linkden, facebook and twitter.
Do you answer all questions asked via social media?
We try to answer as many questions as possible, but this is also dependent on the package you choose.
Do you respond to comments?
Yes, we do.
Do I have to make any posts myself?
Not at all, unless you would like to. We handle every post.
Will I have to create any content myself?
No, that is our job, however, if you have specific requirements we can work with your suggestions.
How often will you post on social media?
Depending on the package that you choose, please feel free to check the breakdown for each package.
How will I be able to measure the results?
We will give you access to an analytic dashboard, from where you can monitor your posts.
Why should I use social media?
There is no better way of reaching a large audience than through social media.
What social media platforms are best for my target audience?
We tend to use instagram, as we find it to bring in the most sales.
What tools do you use for social media marketing?
This information is confidential to our company.
Will negative comments be deleted?
We delete comments that are offensive and which negatively affect sales.
How effective is a social media ad?
A single ad could reach up to a variety of people depending on the ads that are run, the demographics and time.
How much does social media marketing cost?
Please check our social media marketing packages.